Hmmmm

OK, going a little crazy on the posts today, but just had a bad phonecall with Arthur (Art the brand guy). Bad bad service experience. I'd sent through my brand brief and arranged a time for a phone meeting which we just had. He had not opened or read the brief (sigh) and then kind of winged it...badly. I was not happy. He didn't get me or the brief. He said he'd get back to me by Monday with some concepts. Sorry "Monday'ish" - what does that mean? Reality when it's my own lolly not that of some corporate I've worked for in my previous life, I am quite, quite focused on best bang for buck, sloppy, sloppy service will make me ever so slightly grumpy, and more focused. Lift your game Art, lift your game.