Wednesday, May 2, 2012
Big mistake, huge.
Dear Retail People,
Just thought I'd drop you a quick note for completely ignoring me in your shops today.
Just because you're such a "fabulous" shopping location does not mean that you have only one type of customer. Remember there are other stores nearby, and there maybe people shopping there for other kind of stuff who also shop at your fabulous shops. Who actually like to wear nice clothes when they're not wearing trainers and trackies.
Also just a tip, if you see someone popping in to your store wearing jeans, thongs, a birds nest of a hair do and a bright pink t-shirt (because she's rocking colour this week), just a thought, she may not have planned to do any shopping in your fabulous shops, but decided while she was the area by chance, to poke her head in anyway.
You never know where your next deal will come from. It may have been her. But you'll never know now because you IGNORED her so rudely and completely as you chatted on the phone or to more fabulous people than her (who may not have been going to buy anything).
Sometimes, it's important to remember that some people don't take rude treatment lying down, and that that woman with the birds nest hair and look-at-me pink t-shirt actually likes to vent about this stuff, and got another retail person in BIG BIG trouble when she told about a million people once who read a newspaper where she had written about the rude treatment she got. Just a thought.
Sometimes people don't need much, just a simple "hi can I help" and that's it. And that's only 4 words. Easy.
And to the retail person who in a nano-second looked me up and down, formed a judgement and then blatantly ignored me, I had credit cards in my wallet even if it wasn't Prada. But those cards are capable of buying Prada (ok, that's a lie and if The Husband is reading this, it's only for effect).
The Woman in jeans, pink tshirt and birds nest hair.
ps. To the Retail Person in the shop where I looked at the thin, cotton navy asymmetrical jumper with a $495 price tag, it was ok that you ignored me, I was cool with that.